Who we are
Our website address is https://studentssupport.co.uk.
We are Students Support Ltd, a tutoring agency and educational consultancy dedicated to helping students achieve their academic goals.
Information We Collect
We collect personal data in the following ways:
- When you submit forms (e.g., contact forms, tutor applications, student inquiries).
- When you send documents via email (e.g., IDs, certificates, or other verification materials).
- When you leave comments on our site.
- Through cookies and analytics tools to improve website functionality.
How We Use Your Data
We collect and process personal information to:
- Verify tutor qualifications and credentials.
- Facilitate communication between students, parents, and tutors.
- Improve our services and respond to inquiries.
- Maintain security and prevent fraud
Handling of Personal Information and Documents
- Any personal documents submitted via forms or email are used solely for verification purposes.
- We do not share, sell, or distribute your personal information or documents to third parties.
- You may request the deletion of any personal information or documents we hold, provided we are not legally required to retain them.
Cookies
Our site uses cookies to:
- Improve user experience by remembering preferences.
- Analyse website traffic and usage patterns.
You can disable cookies in your browser settings if you prefer not to be tracked.
Comments and Media
- When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent to help detect spam.
- If you upload images, avoid including embedded location data (EXIF GPS), as visitors may extract this data.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
- If you leave a comment, the comment and its metadata are retained indefinitely for moderation purposes.
- For registered users (if applicable), we store personal information in their user profile, which can be edited or deleted upon request.
What rights you have over your data
You have the right to:
- Request an export of the personal data we hold about you.
- Request deletion of your personal data, except when required by law.
- Withdraw consent for data processing.
To make a request, please email contact@studentssupport.co.uk.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.